Flexible Plans

Choose Your Support Package

Whether you’re just getting started or need advanced support, our packages are designed to fit every business size and requirement. Pick the plan that works best for you and let us handle the rest.

Care Start

$7.10
monthly
  • Basic support onboarding guidance
  • Email-only assistance
  • Simple issue logging system
  • Standard 72-hour response window
  • Access to limited help articles
  • Basic customer interaction notes
  • Entry-level activity tracking
  • Simple issue labeling
All purchases include a 30-day satisfaction refund guarantee.
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Support Base

$7.95
monthly
  • Includes Care Start features
  • Improved ticket logging system
  • Email response prioritization (low level)
  • Basic knowledge base access
  • Customer detail tracking
  • Simple reporting insights
  • Issue tagging & categorization
  • Standard support queue access
All purchases include a 30-day satisfaction refund guarantee.
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Care Lite

$9.90
monthly
  • Quick setup guidance for support system
  • Email-based assistance
  • Simple ticket logging
  • Standard 48-hour response window
  • Access to basic knowledge articles
  • Track customer interactions
  • Entry-level reporting
  • Basic issue categorization
All purchases include a 30-day satisfaction refund guarantee.
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Starter Plan

$9.99
one-time
  • Basic support setup
  • Email-only support
  • Ticket logging
  • 48-hour response times
  • Knowledge base access
  • Customer profile tracking
  • Basic reporting
  • Ticket categorization
All purchases include a 30-day satisfaction refund guarantee.
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Assist Pro

$11.90
monthly
  • Includes all Support Lite features
  • Live chat for instant help
  • Multi-agent collaboration access
  • Priority ticket assignment
  • SLA progress overview
  • Customer feedback collection
  • Escalation alert notifications
  • Multi-channel support (email + chat)
All purchases include a 30-day satisfaction refund guarantee.
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Assist Plus

$13.99
monthly
  • Includes Assist Pro base features
  • Live chat + email support
  • Multi-agent coordination access
  • Priority ticket handling
  • SLA tracking overview
  • Customer feedback insights
  • Escalation notification system
  • Multi-channel support (email, chat, basic forms)
All purchases include a 30-day satisfaction refund guarantee.
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Basic Care

$29.00
one-time
  • All Starter features
  • Live chat integration
  • Multi-agent access
  • Priority ticketing
  • SLA monitoring
  • Feedback collection
  • Escalation management
  • Multi-channel support
All purchases include a 30-day satisfaction refund guarantee.
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Standard Desk

$49.99
one-time
  • All Basic Care features
  • Advanced ticket assignment
  • Custom workflows
  • Customer portal setup
  • Advanced reporting & analytics
  • Automated notifications
  • SLA automation
  • Knowledge base management
All purchases include a 30-day satisfaction refund guarantee.
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Advanced Support

$79.99
one-time
  • All Standard Desk features
  • Dedicated response team
  • 24/7 ticket monitoring
  • Proactive issue resolution
  • Personalized support templates
  • Multi-language support
  • Agent performance tracking
  • Escalation protocols
All purchases include a 30-day satisfaction refund guarantee.
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Elite Response

$89.00
monthly
  • Includes all Support Plus features
  • Dedicated response specialists
  • Continuous ticket monitoring
  • Proactive problem detection
  • Custom support templates
  • Multi-language support options
  • Agent performance dashboards
  • Escalation workflow automation
All purchases include a 30-day satisfaction refund guarantee.
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Premium Assist

$97.00
monthly
  • Includes all Support Pro features
  • VIP priority support
  • Advanced automation for routine tasks
  • Real-time analytics dashboard
  • Collaborative team tools
  • SLA performance guarantee
  • Priority email and chat responses
  • Proactive engagement with key clients
All purchases include a 30-day satisfaction refund guarantee.
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Premium Care

$99.00
one-time
  • All Advanced Support features
  • VIP customer support
  • Custom automation rules
  • Advanced analytics dashboard
  • Team collaboration tools
  • SLA guarantee
  • Priority email response
  • Proactive customer engagement
All purchases include a 30-day satisfaction refund guarantee.
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Elite Plan

$99.99
one-time
  • All Premium Care features
  • Personalized client assistance
  • Dedicated account manager
  • Full service desk setup
  • Multi-channel coordination
  • Escalation management
  • Performance metrics & reporting
  • Knowledge base optimization
All purchases include a 30-day satisfaction refund guarantee.
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Ultimate Team

$129.00
one-time
  • All Elite features
  • 24/7 premium support
  • Custom SLA & priority rules
  • Proactive issue prevention
  • Team collaboration dashboard
  • Advanced ticket analytics
  • Customer feedback insights
  • Dedicated support manager
All purchases include a 30-day satisfaction refund guarantee.
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Simple Process

How It Works From Purchase to Launch

Getting a fully configured help-desk live is easier than you think. Here is exactly what happens between your first click and the moment your agents start answering tickets.

01

Pick the Right Setup Package

Compare our done-for-you support desk packages and choose the one that matches your team size, platform, and workflow. Zendesk, Freshdesk, Help Scout, Intercom — or tell us you need a recommendation.

02

Place Your Order

Complete a secure one-time payment on our checkout. No subscriptions, no recurring charges. The moment the payment clears, your order is opened in our queue.

03

Share Your Setup Details

A short guided form collects everything we need: your help-desk platform, support email, agents, languages, business hours, branding, and any existing workflows you want migrated in.

04

We Configure, You Go Live

Our specialists build out your queues, SLAs, macros, routing, and integrations. Follow live status from your dashboard, reply through the ticket thread, and sign off when everything is ready.

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Frequently asked questions

How long does it take to set up my support system?

Most packages are completed within 1–5 business days after purchase. Our team will contact you via email to start the setup immediately.

Can I upgrade my plan later?

Yes! You can upgrade at any time to access additional features and higher-tier support.

Do your packages include multi-channel support?

Yes, packages starting from Basic Care include multi-channel support with email, chat, and social media integration.

Is there post-setup support included?

Absolutely! All packages include ongoing support via email, and higher-tier plans offer advanced monitoring, analytics, and priority assistance.