Most support systems are fully set up within 24–48 hours. This includes connecting your channels, configuring workflows, customizing the interface, and preparing essential automation rules. For more advanced setups or multi-channel integrations, the timeline may extend slightly, but we always aim for the fastest possible delivery without compromising quality.
No technical experience is required. We handle the entire setup, configuration, and optimization process for you. After completion, we provide clear onboarding instructions, simple walkthroughs, and recommended best practices so your entire team can start using the system confidently from day one.
Yes. We integrate all major communication channels—including email, live chat, Facebook Messenger, Instagram DMs, WhatsApp, and SMS—into a single support dashboard. This ensures your team no longer has to switch between platforms and can manage every conversation from one unified space.
Absolutely. We build smart automation workflows that reduce repetitive tasks and improve response time. This includes automated ticket assignment, priority rules, SLA triggers, follow-up messages, and intelligent routing based on customer behavior or channel type. Automation keeps your support team focused on meaningful conversations.
